Contact information

Contact Us

Have a question about an order, shipping, returns, or a product? We'd love to hear from you.

Customer Support

Email: support@pixelvandal.co.za

We aim to respond to all enquiries within 1–2 business days.

Order Support

For assistance with an existing order, please include:

  • Your order number

  • Full name

  • Email address used during checkout

  • A brief description of your enquiry

This helps us resolve your request as quickly as possible.

Business & Collaboration Enquiries

For partnerships, media opportunities, wholesale enquiries, or collaborations, please contact:

Email: hello@pixelvandal.co.za

Follow Pixel Vandal

Stay connected and follow our latest releases, stories, and projects:

Instagram: @pixelvandalapparel

Response Times

Our support team operates Monday to Friday, excluding South African public holidays.

Typical response times:

  • General enquiries: Within 24–48 business hours

  • Order enquiries: Within 24 business hours

  • Returns and exchanges: Within 2–3 business days

Need Help?

Whether it's sizing, shipping, product availability, or a question about your order, we're here to help.